Privacy Policy

privacy policy and terms & conditions

Who we are

At Blu Customs Shop, your privacy matters. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our products, including custom memorabilia products such as “I Swear I Was There.”

By using our website, you consent to the practices described in this policy

Information We Collect

At Blu Customs Shop, your privacy matters. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our products, including custom memorabilia products such as “I Swear I Was There.”

 

By using our website, you consent to the practices described in this policy. We may collect the following types of information:

A. Personal Information You Provide

When you:

  • Place an order

  • Create an account

  • Upload photos for custom products

  • Contact us

  • Subscribe to our newsletter

We may collect:

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment details (processed securely via third-party providers)

  • Uploaded images and customization details

  • Any message or content you submit


 

B. Automatically Collected Information

When you visit our site, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages viewed

  • Referring website

  • Time spent on site

  • Cookies and tracking data

This helps us improve website performance and user experience.

How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Create and deliver custom memorabilia products

  • Communicate about your order

  • Provide customer support

  • Improve our website and services

  • Send marketing emails (only if you opt in)

  • Prevent fraud and protect our business

  • Comply with legal obligations

 

We do not sell your personal information.

Custom Photo And Customization Data

For products such as “I Swear I Was There,” you may upload photographs and personal details.

We:

  • Use uploaded images solely to create your custom product

  • Do not resell or publicly display your images without explicit written consent

  • Store images only as long as necessary to fulfill your order and maintain business records

  • Take reasonable security measures to protect uploaded content

You confirm that you have the right to use and submit any image you upload.

Cookies

We use cookies to:

  • Enable shopping cart functionality

  • Save your preferences

  • Analyze website traffic

  • Improve user experience

  • Support advertising campaigns (if applicable)

You can control cookies through your browser settings.

Email Marketing

f you subscribe to our mailing list, we may send:

  • Product updates

  • Promotions

  • Launch announcements

  • Tournament-related releases

You may unsubscribe at any time by clicking the unsubscribe link in any email.

Who we share your data with

We may share your information with:

  • Payment processors

  • Shipping carriers

  • Printing and production partners (only as required to fulfill your order)

  • Website hosting providers

  • Email marketing platforms

  • Legal authorities if required by law

We only share information necessary to perform services.

How long we retain your data

We retain personal information only as long as necessary to:

  • Fulfill orders

  • Maintain financial and tax records

  • Resolve disputes

  • Comply with legal requirements

Uploaded images for custom products may be deleted after order completion unless required for record-keeping.

International Users (GDPR Notice)

If you are located in the European Union or other regions with data protection laws, you have rights including:

  • Access to your personal data

  • Correction of inaccurate data

  • Deletion (“Right to be Forgotten”)

  • Restriction of processing

  • Data portability

  • Objection to processing

 

To exercise these rights, contact us at: admin@blu-customs.shop

Canadian Privacy Compliance (PIPEDA)

As a Canadian business, we comply with the Personal Information Protection and Electronic Documents Act (PIPEDA). We collect, use, and disclose personal information only for reasonable and necessary business purposes.

Security

We implement reasonable security measures, including:

  • SSL encryption

  • Secure hosting

  • Restricted access to personal data

  • Third-party secure payment processing

 

However, no online system can be 100% secure.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

Changes To This Policy

We may update this Privacy Policy at any time. Updates will be posted on this page with a revised “Last Updated” date.

Contact Us

If you have questions about this Privacy Policy or your data, please contact us at:

  • Email: admin@blu-customs.shop
  • Location: Canada
  • www.blu-customs.shop

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